Caravan Park Terms & Conditions
At the time of booking, full contact details and a deposit will be required, to secure your pitch. By booking, you give Fields End Water permission for your contact details to be held on our data base. We will not share any details with a 3rd party and any banking details will be destroyed immediately.
If we don’t hear from you within 48 hours, we will deem that you have read and accepted our terms & conditions.
We take a non-refundable deposit for all bookings (£40, up to 7 nights stays & £80 for 8 to 14 nights, £120 for bookings of 15 nights plus) here at Fields End Water.
For bookings over Christmas & New Year, we take a non-refundable deposit at the time of booking. The non-refundable balance is due 8 weeks prior to your arrival, sorry, we cannot carry forward any payments made, if the holiday is cancelled for ANY reason. We highly recommend that guests take out holiday cancellation insurance.
If you cancel your holiday for ANY reason, giving more than 14 days’ notice, we can transfer your deposit to your next booking (needs to be used within 12 months of original date of the holiday). If you cancel giving 14 days’ notice or less, the deposit will be lost. Also, we are unable to offer refunds for early departures, sorry. Remaining payment is due on arrival and can be taken in cash or debit card. If you wish to use credit card, then please book online. You will (if you have given us an email address) receive an email 15 days before your arrival, giving you the opportunity to pay your balance online if you so wish. We highly recommend that guests take out holiday cancellation insurance.
If you have cancelled a booking and we are holding a deposit for you, when you decide you would like to rebook (within 12 months of your original holiday date), please reply to the cancellation email you will have been sent, with your new dates and we will rebook your holiday and send you an email confirmation. If you wish to re-book over the phone, we will add a £5 admin fee to your booking, if you decide to book over the phone please mention your booking reference at the beginning of the conversation. We will then be able to carry your deposit forward. We will confirm your new booking by email.
Check In & Out
Check-in is from 12:15pm – 8pm April – October, 12pm – 6pm November – March.
Check out is no later than 12:00 noon*
Please try not to arrive earlier than 12:15pm as your pitch may not be ready as the previous guests may have only checked out at 12pm.
*With regard to check out, if you would like to stay later than 12pm and there is no incoming guest on your pitch, you can stay until 5pm for an additional £3.00, again if you wish to check out late please confirm with us first.
If you have requested a particular pitch number or to be next to your friends/family, we will do our very best to reserve it for you, but I am afraid we can’t guarantee it. However, we will guarantee your requested pitch type, or you may get a free upgrade, but never a down grade without your permission.
Sorry, we are an adult only park. We don't allow anyone under the age of 16, as a guest or a visitor, anyone under the age of 16 will not be able to stay and there will be no refund.
We are an extremely dog friendly park, with on-site walks around the fishing lakes and the 5 acre wood. We also have miles of public footpaths leading from the park to explore the wild wilderness of The Fens - See reception for a colour coded map of the walks. We also have a dog off the lead area and six dog-poo bins on site and a water bowl at our reception.
Dogs must be kept on a lead at all times while on site. We ask that you clean up immediately after your dog so we can maintain the high standard of cleanliness of our site grounds, failing to do so will result in being asked to leave the park,without refund. Maximum of 4 dogs per unit/pitch. However, as we are a quiet & peaceful park, if you are unable to control your dog from continuously barking, then Fields End Water, probably isn't the park for you and we may have to ask you to leave without refund.
A bus is available from the site that goes to Doddington, March and Wisbech. You can change buses to get to Chatteris, Ely and Cambridge. Please ask at reception for bus times.
We now have satellite Wi-Fi here at Fields End Water, you can get an excellent reception from the comfort of your own caravan/motorhome/tent, and there is no restriction on usage. We will give you details of how to purchase the Wi-Fi on arrival.
On-site Shop (open between April - October, November – March, limited hours and limited stock).
We have an excellent on-site shop that stocks most everyday conveniences such as: milk, bread, bacon, free range eggs, butter, ice creams, newspapers, homemade jams, caravan supplies and plenty of fishing bait and tackle including maggots. Or you could have a tea/coffee.
We have 26 Hard Standing pitches on the Main Park which are all fully serviced, we do request that Motorhomes use hard standings between the months of October and April inclusive. We only use the hard standings pitches for all units between November to February Inclusive, March and October are weather dependant.
Fully Serviced Pitches
On the Main Park all our pitches are fully serviced, our grass pitches have a 6m x 4m patch of stro to park your unit on. If you wish to hook up to the services, you may need between 6 & 14 meters of hose and waste pipe, depending which way around your van is parked and which side your services exit your van. We do sell waste and water hose pipe in reception, if you are a little short.
The Paddock and the Caravan Club CL has pitches with just an electric hook up, without the water and waste hook-ups.
Are welcome: if an awning is required with a ground sheet it MUST be a BREATHABLE type. Storage tents are only chargeable if on grass pitches, as they don’t have breathable groundsheets and they can damage the grass.
Fire & Barbeques
No fires are allowed on site. Barbeques are welcomed, no direct heat or flames to grass.
All visitors to the site must be announced, we do ask for a donation and the proceeds will go to Cancer Research.
We reserve the right to not accept bookings of 1 night over weekends.
Bank Holiday periods - 3 nights
Easter - 4 nights
There is an additional charge per night during these periods.
The information taken at time of booking is required to be collected for the purposes of processing your reservation at Fields End Water. We may process your data to keep you informed of our activities and to keep you updated with news, offers and other information that may be of interest to you. If you do not want us to use your information for the marketing purposes described in this paragraph, please let us know. We may also disclose your data to CampStead Ltd who may contact you, inviting you to complete a questionnaire and review regarding your stay at our park.